Shipping policy

Thank you for shopping at Picnic Hill Create! We are committed to providing you with a smooth and enjoyable shipping experience. Please review the following information regarding our shipping policies.

Processing Time:

  • Order processing typically takes 1-3 business days. This includes order verification, quality checks, and packaging.
  • Processing time may be longer during peak seasons or promotional periods. You will be notified of any significant delays.

Shipping Rates:

  • We offer a flat rate shipping of $4.99 for all orders within the contiguous United States.
  • Shipping costs are calculated and displayed at checkout.
  • We may offer free shipping promotions from time to time. Please check our website or social media for current offers.

Shipping Destinations:

  • We currently ship only within the contiguous United States. We do not ship to Alaska, Hawaii, or any international destinations.

Shipping Carriers:

  • We utilize USPS, UPS, and FedEx for shipping. The specific carrier used for your order will be determined based on your chosen shipping method, destination, and order weight.

Estimated Delivery Time:

  • You can expect to receive your order within 3-5 business days after it has been shipped.
  • Please note that this is an estimate, and actual delivery times may vary depending on your location and the shipping carrier. We are not responsible for delays caused by the shipping carrier.

Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
  • You can use this tracking number to track the status of your shipment on the carrier's website.   

Shipping Address:

  • Please ensure that you provide the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.   
  • If you need to update your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.  

Lost or Damaged Packages:

  • If your package is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.   
  • Please keep all packaging materials and take photos of any damage for insurance purposes.

Contact Us:

If you have any questions regarding our shipping policy, please contact us at:

Picnic Hill Create
5930 South 58th Street
Suite G
Lincoln, NE 68516
(531) 249-5696
info@picnichillcreate.com

We appreciate your business!